Returns & Exchanges

At Coitonic, we want to ensure you have the best gear for your performance, which is why we offer a 30-day window for returns and exchanges on all items in original condition. If your sports equipment or apparel doesn't meet your expectations, our streamlined process makes it easy to get back in the game.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused items back in their original packaging, ensuring all hangtags and labels are still attached to the gear.

• 3.
  Print and Ship

  Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects your returned items, we will process your refund to the original payment method or ship out your new exchange gear within 5-7 business days.